FAQ

Yes, we offer free parking in front of the clinic.

Appointments can range from 15 to 60 minutes, depending on the treatment being provided.

Please wear comfortable, loose-fitting clothing to your appointment.

Appointments can range from 15 to 60 minutes, depending on the treatment being provided.

No, we are a cash-for-service clinic. However, we provide a receipt to assist with reimbursement from third-party insurers.

We accept Cash, Cheque, Debit, E-transfer, Visa, and Mastercard.

We require at least 24 hours’ notice for cancellations.

Yes, our clinic is wheelchair accessible.

A focal shockwave system is a highly targeted, non-invasive therapy that uses acoustic shockwaves to deliver concentrated energy to a specific area. It stimulates tissue repair, reduces pain, and improves mobility by promoting blood flow, breaking down scar tissue, and accelerating the body’s natural healing processes.

Coverage depends on your insurance provider and plan. Contact your insurer to confirm if this treatment is included in your benefits.

Many patients notice some improvement after the first session, with significant results typically achieved after 3 to 5 treatments. Long-term benefits often continue to develop as the body heals. This healing process can last up to 12 weeks after the last session.

Your first session will include an assessment of your condition, followed by a focused treatment plan. During the session, the practitioner will use a handheld device to deliver targeted shockwaves to the affected area. You may feel a tapping or pressure sensation.

Focal shockwave therapy is ideal for individuals with chronic pain, overuse injuries, or conditions that have not responded to other treatments. However, it is not recommended for those with tumors in the treatment area.

Side effects rarely occur; however, some patients may experience the following:

Slight bruising or tenderness
Temporary increase in pain after the session, which usually resolves within 24-48 hours
Mild redness or swelling in the treated area

The number of sessions depends on your specific condition and its severity. Typically, 3 to 6 sessions are recommended, spaced 5 to 14 days apart. Your practitioner will create a personalized treatment plan for optimal results. Some conditions may require additional treatments to maintain results.

A focal shockwave therapy session usually takes between 15 to 20 minutes, depending on the condition and area being treated.

The treatment may cause some discomfort, especially in sensitive areas. However, the intensity can be adjusted to ensure your comfort. Any discomfort is typically brief and well-tolerated by most patients.

The system delivers precise acoustic shockwaves to a specific area of the body. These waves penetrate deep into tissues, targeting the exact source of pain or dysfunction. This stimulates cellular regeneration, improves circulation by stimulating the release of vascular growth factors, and helps dissolve calcifications or adhesions.

Focal shockwave therapy is effective for treating, but not limited to, the following conditions:

1. Musculoskeletal Pain and Injuries
• Tendonitis (e.g., Achilles tendonitis, patellar tendonitis)
• Plantar fasciitis
• Tennis elbow (lateral epicondylitis)
• Golfer’s elbow (medial epicondylitis)
• Rotator cuff tendinopathy
• Shin splints
• Jumper’s knee
• Myofascial trigger points
2. Bone and Joint Disorders
• Stress fractures
• Delayed or non-healing bone fractures (nonunion fractures)
• Osteoarthritis (particularly in the knee and hip)
• Avascular necrosis
3. Soft Tissue and Connective Tissue Conditions
• Calcific shoulder tendinitis
• Scar tissue breakdown
• Ligament injuries
4. Sports Injuries
• Chronic muscle strains
• Overuse injuries
• Recovery enhancement for athletes
5. Urological and Sexual Health Conditions
• Erectile dysfunction (vascular-related)
• Peyronie’s disease
6. Neurological and Circulatory Conditions
• Diabetic foot ulcers
• Peripheral neuropathy
• Wound healing stimulation

Yes, it is a safe and evidence-based treatment when performed by a trained professional. Your practitioner will evaluate your condition to ensure the therapy is appropriate for you.

Yes, it is often used alongside other therapies, such as EMTT, Class IV Laser Therapy,  physiotherapy, exercise rehabilitation, or manual therapy, to enhance recovery and improve overall outcomes. Many clinicians combine it with acupuncture or neuroanatomical acupuncture (Dry Needling).

A radial pressure wave system is a non-invasive therapy device that uses acoustic waves to deliver mechanical energy to the body’s tissues. This therapy stimulates healing, reduces pain, and improves mobility by increasing blood flow and promoting cellular repair.

This therapy is suitable for individuals with chronic or acute musculoskeletal conditions, sports injuries, or pain that hasn’t responded well to other treatments.

Though rare, side effects are typically mild and temporary, including slight redness, swelling, or bruising in the treated area. Some patients may experience minor soreness, similar to post-exercise discomfort, which resolves within a few days.

The number of treatments varies by individual and condition. A standard course often involves 3 to 6 sessions, spaced 1 to 2 weeks apart. Your practitioner will recommend a schedule tailored to your specific needs. While many conditions show significant improvement after treatment, some may require ongoing sessions to maintain long-term results and prevent recurrence.

A typical radial pressure wave therapy session lasts between 15 to 25 minutes, depending on the condition and area being treated.

Most patients experience minimal discomfort during treatment. The intensity can be adjusted to ensure your comfort. Some areas may feel more tender due to the condition being treated, but this usually lessens as therapy progresses.

The system generates acoustic pressure waves that penetrate the affected area. These waves increase circulation, stimulate cellular metabolism, and break down calcified deposits or adhesions, helping the body repair itself naturally.

Radial pressure wave therapy is effective for a variety of conditions, including, but not limited to:

Tendon injuries (e.g., Achilles tendinopathy, tennis elbow)
Plantar fasciitis
Chronic pain (e.g., shoulder, knee, or hip pain)
Sports injuries
Trigger points and muscle tightness
Calcific deposits in tendons
Myofascial pain syndrome

Yes, it is often used alongside other therapies, such as Focused Shockwave, EMTT, Class IV Laser Therapy,  physiotherapy, exercise rehabilitation, or manual therapy, to enhance recovery and improve overall outcomes. Many clinicians combine it with acupuncture or neuroanatomical acupuncture (Dry Needling).

Coverage depends on your insurance provider and plan. Contact your insurer to determine if this treatment is included in your benefits.

Many patients experience some relief after the first session, while others notice improvement after a few treatments. Long-term results depend on the severity of the condition and your body’s natural healing process.

Your practitioner will assess your condition and explain how radial pressure wave therapy works. During the session, a handheld applicator will be used to deliver pressure waves to the affected area. You may feel a tapping or pulsing sensation during treatment.

EMTT, or Extracorporeal Magnetotransduction Therapy, is a non-invasive treatment that uses high-energy magnetic fields to stimulate cellular activity and promote natural healing. It is commonly used for pain management, inflammation reduction, and tissue regeneration.

EMTT is effective for a variety of conditions, including:

Chronic pain (e.g., back pain, neck pain)
Joint disorders (e.g., arthritis, tendinopathy)
Sports injuries
Inflammatory conditions (e.g., bursitis, plantar fasciitis)
Post-surgical healing
Soft tissue injuries
Pain associated with autoimmune conditions such as rheumatism, crohn’s/colitis.

EMTT delivers pulsed magnetic energy to the affected area, penetrating deep into tissues. This energy stimulates cellular repair, reduces inflammation, and promotes circulation, aiding the body’s natural healing processes.

Yes, EMTT is a safe, non-invasive treatment with minimal risks. It does not involve medication or surgery and is suitable for most patients.

No, EMTT treatments are generally pain-free. Some patients may feel a mild warming sensation or slight tingling during the session, but it is not uncomfortable.

Sessions typically last between 15 and 30 minutes, depending on the area being treated and the severity of the condition.

The number of sessions varies depending on the condition and individual response to treatment. A typical treatment plan may involve 5-10 sessions, but your therapist will recommend a schedule tailored to your needs.

EMTT has minimal side effects. Some patients may experience mild soreness or fatigue in the treated area, but these effects are temporary and resolve quickly.

Yes, EMTT is often used in conjunction with other therapies, such as shockwave therapy, class IV laser therapy, physiotherapy, osteopathy, or massage therapy, to enhance overall results.

EMTT is safe for most individuals, but it may not be recommended for people with:

Pacemakers or other implanted electronic devices
Pregnancy
Certain severe medical conditions (consult your practitioner for more details)

Some patients notice improvements after the first session, while others may require several treatments to experience significant relief. The timeline depends on the condition being treated and the individual’s healing response.

Insurance coverage for EMTT depends on your provider and policy. We recommend contacting your insurer to determine eligibility for reimbursement.

Osteopathy is a holistic approach to healthcare that focuses on diagnosing and treating the root causes of pain or dysfunction. Using Osteopathic Manual Therapy techniques, it aims to restore balance and proper function to the body’s tissues and systems.

Yes, osteopathy can be used to treat the entire body, as it views the body as an interconnected system. This means that treatment may focus on areas beyond the site of pain to address underlying causes.

Yes, osteopathy is a safe and non-invasive form of therapy. Our practitioners are trained professionals who prioritize your comfort and safety.

Osteopathy treatments are generally gentle and designed to minimize discomfort. Some people may experience mild soreness after a session, similar to post-workout soreness, but this usually resolves within 24-48 hours.

Appointments typically range from 30 to 60 minutes, depending on the nature of the treatment.

The number of sessions required depends on the severity of your condition, your body’s response to treatment, and your goals. Many patients see improvement after just a few sessions, but chronic or complex conditions may require ongoing care.

A session typically includes a detailed assessment of your medical history and physical condition, followed by hands-on manual techniques. These techniques may include gentle stretching, pressure, and mobilization to improve body mechanics and promote healing.

Osteopathy can address a wide range of conditions, including:

Musculoskeletal issues (e.g., back pain, neck pain, joint problems)
Sports injuries
Headaches and migraines
Digestive problems
Postural imbalances
Chronic pain and tension

Coverage depends on your insurance provider and policy. We recommend checking with your insurer to determine if osteopathy is included in your benefits.

The duration of treatment effects varies by individual and condition. Many patients experience long-lasting relief, particularly when combining osteopathy with recommended exercises or lifestyle adjustments.

No referral is required to book an osteopathy appointment. However, some insurance providers may require a doctor’s referral for reimbursement, so it’s best to check your policy.

Traditional Chinese Medicine (TCM) is a holistic system of healthcare that has been practiced for thousands of years. It focuses on restoring balance in the body through techniques such as acupuncture, herbal medicine, cupping, and dietary therapy.

Acupuncture/TCM can address a wide range of physical, emotional, and chronic conditions, including:

Pain management (e.g., back pain, headaches, arthritis)
Digestive issues (e.g., IBS, nausea)
Stress and anxiety
Insomnia and sleep disorders
Hormonal imbalances (e.g., menopause symptoms)
Respiratory issues (e.g., allergies, asthma)
Fertility and reproductive health

Your first appointment will include a detailed consultation and syndrome differentiation to understand your health concerns, lifestyle, and overall wellbeing. The practitioner will then recommend a personalized treatment plan, which may begin during the same visit.

An Acupuncture/TCM session typically includes a consultation to assess your health history, symptoms, and lifestyle, followed by a personalized treatment plan. This may involve acupuncture, herbal remedies, cupping, moxibustion, or other therapies based on your needs.

Acupuncture is a core TCM practice where fine needles are inserted into specific points on the body to stimulate energy flow (Qi) and promote natural healing. It can help alleviate pain, reduce inflammation, and support overall health.

Yes, TCM is safe when performed by qualified practitioners. Techniques like acupuncture and herbal medicine have been extensively studied and are widely recognized for their safety and efficacy.

Acupuncture needles are very thin, and most people feel little to no discomfort when they are inserted. Some may experience a mild tingling or pressure sensation, which is normal and often indicates the treatment is working.

Sessions typically last 45-60 minutes, depending on the type of treatment and the condition being addressed.

The number of sessions depends on the individual and the condition being treated. Acute issues may improve within a few sessions, while chronic conditions may require ongoing care.

Side effects are rare and usually mild, such as slight bruising or fatigue after acupuncture or temporary digestive changes with herbal medicine. Your practitioner will guide you through what to expect.

Yes, TCM can complement Western medicine by addressing underlying imbalances and supporting the body’s natural healing processes. Always inform both your TCM practitioner and your medical doctor about all treatments you are receiving.

Herbal medicine involves using natural plant-based remedies tailored to your specific needs. These formulas aim to restore balance and address the root causes of health issues.

Coverage depends on your insurance provider and policy. Some plans cover acupuncture and other TCM services, so it’s best to check with your insurer.